Reporting to the Associate Director, Information Management and Security, the role of Senior SAP Solutions Architect, is held accountable for the implementation and ongoing support of SAP modules within the Company’s operations, including providing functional expertise, guidance, presentation, and instruction on system best practices to process owners. The Senior SAP Solutions Architect, also shares industry experience for robust, integrated, and end-to-end solution recommendations for Tororonto Parking Authority (TPA). This role will collaborate with all stakeholders, provide excellent customer service, and will promote a solutions environment. This role demands both a strategic and hands-on mindset.  

RESPONSIBILITIES

• Acts as a trusted advisor to internal users by proactively building relationships with the business, colleagues, and external stakeholders to understand the business as-is state and roadmap.
• Works with preferred vendors to understand product roadmaps and recommend new solutions and ideas to enhance the business model.
• Uses industry consulting methodologies to understand business requests/expected outcomes to translate and document them into requirements, prototypes and/or technical solutions.
• Evaluate current business problems and provide advice on the applicability and usability of alternative technology products or solutions.
• Leads conversations in ambiguous situations and influences discussions to guide users to make decisions/ come to a resolution on outstanding items/ issues.
• Leads meetings to communicate technical landscape and complexities to all relevant stakeholders.
• Works with businesses to identify prioritization conflicts and proposes alternative solutions or options.
• Provide inputs in promoting and implementing best-practice solutions for SAP business processes and product capabilities.
• Is actively plugged into external product communities, user groups, etc. and researches to develop knowledge and bring forward best practices and research ways to maximize business value for technical solutions.

Business/Technical Collaboration & Execution:

• FICO: You will provide guidance and application support for financial accounting and controlling processes, including general ledger, accounts receivable, accounts payable, asset accounting, cost center accounting, and profitability analysis.
• Material Management: Your role will oversee maintenance, enhancement, upgrade to material procurement, inventory management, and vendor management processes, ensuring seamless operations.
• Plant Maintenance: You will provide deep application knowledge and support on maintenance processes, including preventive maintenance, work orders, equipment management, and maintenance planning.
• SAM Application: You will handle the management, tracking, and optimization of software assets throughout their lifecycle, ensuring compliance and cost efficiency.
• Provides end-to-end technical direction and execution (analysis, design, development, configuration, testing, deployment) across various SAP modules & applications for projects within TPA.
• Manages relationships with SAP Support vendors and all related support and maintenance requests.
• Manages all SAP-related updates and upgrades from development through user acceptance and into production.  
• Leads the overall analysis, scoping, estimating and planning for initiatives within TPA related to SAP interactions and interfaces.
• Rationalize and document technology requirements that match proposed products/ services to address stakeholder needs.
• Understands the as-is situation and goals of the TPA Business units and contributes to roadmap design (processes, applications, systems, new functionality, migration and conversion) and the appropriate operating concept based on SAP's offerings to enhance efficiencies and the employee experience.
• Works with internal colleagues and external technical partners to investigate and research problems and provide solutions.
• Designs and delivers high-quality solutions through system configuration and/or requesting technical development that meets overall business requirements.
• Design, develop, and implement functionality for required collections and disbursement processes. Work with business and IT teams to validate business requirements and achieve system development goals.
• Provide technical support for the SAP system maintenance and enhancements, including integration into other systems.
• Perform regular system maintenance tasks, such as implementing Support Packs and enhancement Packs and all SAP-related activities.
• Fulfills operational or enhancement work requests as needed.
• Is comfortable working with ambiguity.

Transformation & Continuous Improvement:

• Acts as a change agent by actively promoting the review and implementation of new department technologies, methods, practices and tools to evolve corporate technology's product and service offerings.
• Proactively seeks out and recommends process, automation and system opportunities to reduce manual effort/time and decrease implementation time.
• Proactively acquires new knowledge through online learning/training, knowledge transfers, research and/or external use community to apply innovative thinking to solve problems.
• Applies a high level of detail to work and consistently looks for ways to improve the quality of a product.

QULIFICATIONS

• Minimum 5 years of SAP transformation, technical advisory or consulting experience, or years of equivalent industry experience
• Minimum 3-5 years of SAP PM implementation and configuration experience
• Bachelor’s degree or College diploma in computer science, Information Systems, or a related field is an asset.
• Proficient in designing, developing, and implementing functionality within the SAP application. Previous experience working with organizations on this functionality with Finance, Material and Facilities Management
• Experience creating functional documentation for data migration field mapping, rules etc.
• Strong understanding of PCI DSS compliance
• Excellent written and oral communications skills
• Excellent inderstanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
• Strong interpersonal skills and ability to effectively communicate with teams across the entire organization
• Exellent leadership an decision-making skills with strong knowlwdge of project management principles
• Can work outside of regular work schedule when position demands
• Able to work under time constraints in a fast-paced environment
• Strong attention to details

About the Toronto Parking Authority

Toronto Parking Authority (TPA) is the largest municipal parking operator in North America, third largest bike share operator and largest operator of municipally owned EV charging in Canada. At the Toronto Parking Authority, we aspire to create a seamless customer experience that delivers on choice, ease, and speed through the City. We are proud to be a major strategic asset for the City in supporting Toronto’s Mobility goals. Our advancements, such as enhancements to the Green P app, the expansion of Bike Share Toronto and establishment of a new systems operating centre reflect our commitment to innovation and service excellence.