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About the Toronto Parking Authority

Toronto Parking Authority (TPA) is the largest municipal parking operator in North America, third largest bike share operator and largest operator of municipally owned EV charging in Canada. At the Toronto Parking Authority, we aspire to create a seamless customer experience that delivers on choice, ease, and speed through the City. We are proud to be a major strategic asset for the City in supporting Toronto’s Mobility goals. Our advancements, such as enhancements to the Green P app, the expansion of Bike Share Toronto and establishment of a new systems operating centre reflect our commitment to innovation and service excellence.

Join us in Driving Last Mile Mobility

Our people are the fuel to our engine. That’s why we’re a company built on the values of safety, respect, and integrity. We’re committed to being an exceptional place to work, where employees thrive professionally and grow alongside a purpose-driven organization. At TPA, you’ll be part of a collaborative team, united by a shared vision: to become the world’s best provider of sustainable parking, bike share, and last-mile mobility solutions.

Come and experience what it’s like to work at TPA, where we’re guided by our Rules of the Road: We will win and celebrate as a team; We are passionate about our customers and stakeholders; We will set targets, keep score and win; We will act with a sense of urgency; and We will be respectful, courteous, and accountable.

TPA is a proud recipient of Human Resources Director (HRD) Best Places to Work in Canada award for employee experiences. When you work at TPA, you’ll enjoy:

Opportunities to Learn and Develop: As we grow, so do you. You’ll have opportunities to refine and apply your skills and expertise as well as learn and grow in new areas.
Comprehensive Care: A Total Rewards program that supports your physical, mental and financial wellness. With our comprehensive benefits and a defined benefit pension plan – we have you covered.
Work that Matters: Together, we are shaping the future of mobility in the City of Toronto and providing choice, ease and speed in how customers move through the City.

Learn more about us by visiting www.greenp.com.

Interested in Applying?

If you have a relative working at the TPA, please disclose it so that we can follow our Employment of Relatives Policy.
The TPA is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse customers that we serve.
We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation during the recruitment process, please let us know.

Assistant, Operations Support (1 Year Contract)

Toronto, ON, Canada

Temporary

Entry Level

At the Toronto Parking Authority, we’re passionate about customers. And it shows!

Join us on our mission to re-imagine how Toronto moves by creating a seamless mobility experience that delivers on choice, ease, and speed. We are proud to be North America’s largest municipal parking operator, third largest bike share operator and Canada’s largest operator of municipally-owned EV charging. As an agency of the City of Toronto, we’re advancing innovative, sustainable, and inclusive mobility solutions that support a vibrant, accessible, and connected city.

ABOUT THE ROLE
Reporting to the Senior Specialist, Parking Development, the Assistant, Parking Development is responsible for collecting on-street parking data via camera-mounted vehicle, capturing real-time parking information used to support TPA’s business objectives.

RESPONSIBILITIES

Work with Senior Specialist, Parking Development and Coordinator, On-Street Parking Development to detail parking routes required for collection of required information.
Collect first-hand information from on-street paid parking environment, uploading data for further review.
Generate customized reports on a regular and ad hoc basis.
Compile and summarize regular updates on the on-street parking program for senior management review and consideration.
Conduct field investigations and audits of parking technology, as required.
Complete other duties as assigned.

QUALIFICATIONS

Minimum 1-3 years’ relevant work experience in an operations environment.
Completion of some post-secondary education or specialized courses.
Previous experience with data analysis is considered an asset.
Previous experience safely navigating downtown Toronto traffic in varying weather conditions is required.
Experience with communicating and collaborating with internal and external stakeholders.
Valid G driver's license for the Province of Ontario with driving experience and a clean driver's abstract (a current driver's abstract must be submitted as a condition of employment.
Flexible to work variety of shifts including days, nights, weekends and holidays.
Time management, attention to detail and organizational skills with the ability to effectively manage goals, timelines and targets, and prioritize work.
Self-motivated and able to work independently and as part of a team.
Ability to perform effectively in a high-pressure, fast-paced environment.
Working knowledge of MS Office applications (e.g. PowerPoint, Word, Excel).
Internal candidates: Employees must have at least one (1) year of continuous service in their current role to be eligible for application.

Join us in Driving Last Mile Mobility
Our people are the fuel to our engine. That’s why we’re a company built on the values of safety, respect, and integrity. We’re committed to being an exceptional place to work, where employees thrive professionally and grow alongside a purpose-driven organization. At TPA, you’ll be part of a collaborative team, united by a shared vision: to become the world’s best provider of sustainable parking, bike share, and last-mile mobility solutions.

Come and experience what it’s like to work at TPA, where we’re guided by our Rules of the Road: We will win and celebrate as a team; We are passionate about our customers and stakeholders; We will set targets, keep score and win; We will act with a sense of urgency; and We will be respectful, courteous, and accountable.

TPA is a proud recipient of Human Resources Director (HRD) Best Places to Work in Canada award for employee experiences. When you work at TPA, you’ll enjoy:

Opportunities to Learn and Develop: As we grow, so do you. You’ll have opportunities to refine and apply your skills and expertise as well as learn and grow in new areas.
Comprehensive Care: A Total Rewards program that supports your physical, mental and financial wellness. With our comprehensive benefits and a defined benefit pension plan – we have you covered.
Work that Matters: Together, we are shaping the future of mobility in the City of Toronto and providing choice, ease and speed in how customers move through the City.

About the Toronto Parking Authority

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